Frequently Asked Questions

Block House is a boutique aparthotel in downtown Vancouver, BC, offering fully furnished mid-century-inspired suites for short and long-term stays. The hotel is set in a newly restored heritage building at the edge of Gastown.

Block House is located at 211 Columbia Street in downtown Vancouver’s charming Gastown neighbourhood, just steps from boutique shopping, award-winning restaurants and bars, and the Arena district.

Yes, Block House is located at the edge of the city’s historic Gastown and Chinatown neighbourhoods, and within walking distance of Vancouver waterfront, BC Place, Rogers Arena, as well as many top-rated and award-winning restaurants, bars, galleries, and boutiques.

Block House is a short 10 minute walk from Waterfront station, connecting to both the Canada Line and Expo Lines, plus Seabus to North Vancouver.

Block House is 30-minutes by car or a 40-minute train ride from Vancouver International Airport (YVR) via the Canada Line.

Every apartment layout at Block House is unique, with a range of suites available including rooms, studio apartments and loft-style apartments. Each featuring stylish mid-century design, heritage details, and locally curated amenities.

Every apartment includes complimentary high-speed Wi-Fi, locally-sourced kitchen and bath amenities, contactless check-in, and shared on-site laundry. Our loft apartments include a fully-equipped kitchen with premium appliances, while studios feature a wet bar. Guests also enjoy access to a curated neighbourhood guide.

Check-in starts at 4pm, check out by 11am. We’re happy to accommodate requests for early check-in or late check-out based on availability. Additional fees apply.

Block House offers a modern stay with seamless tech integrations. Contactless check-in, digital access codes, and direct messaging with our host team. We’re there when you need us, gone when you don’t. It’s all designed to make your stay seamless and hassle-free.

Yes, Block House offers a fully contactless, digital check-in experience. Upon confirmation, you’ll receive a link to complete a quick security check and receive access to your personal digital guest portal. This includes everything you need for your stay: details about your suite, curated neighborhood guides, and direct messaging with our host team.

Your digital key code becomes available 24 hours before check-in, allowing seamless access to your suite so you can come and go as you please – no physical key required.

Our digital guest portal includes a detailed FAQ guide to your apartment and the neighbourhood, plus direct support with our host team through the chat feature. Whether you need help with your apartment or recommendations from a local – we’re just a click away.

Yes, Block House is a pet-friendly hotel. Pet-friendly stays can be added to our loft apartments for $50 per night plus applicable taxes provided they are not left unattended in the apartment. This can be confirmed when making your reservation online or by contacting us block@kalidohotels.com in advance of your stay.

Yes, gated self-parking is available at Block House for $30 per night plus applicable taxes. Parking can be added during booking or arranged by contacting us in advance of your arrival.

Block House is a non-smoking property and does not allow parties or events.

Yes, we offer a best-rate guarantee when you book directly on our website. If you find a lower rate elsewhere for the same apartment type and dates, contact us at block@kalidohotels.com and we’ll be happy to review it.

Most direct bookings come with a 48-hour cancellation policy, though terms may vary by rate plan. Cancellation windows do not apply to non-refundable rates.

Yes, Block House is perfect for long-term and extended stays, offering spacious loft-style apartments in a central location and vibrant neighbourhood near public transit. Loft apartments include full kitchens and spacious living areas, plus on-site laundry, housekeeping, and flexible booking terms are available.

Yes! Longer stays lead to better savings. Our best rates are available right here on our website, and discounts for extended stays are automatically applied based on your selected dates – no promo code needed.

If you’d rather chat with someone, feel free to reach out to us at block@kalidohotels.com – we’re here to help.

Yes, Block House offers direct billing for corporate stays and insurance placements, making it easy for business travelers or guests seeking temporary accommodations as a result of an insurance claim.

At Block House, you get a little bit of everything: the comfort of a fully furnished apartment, the personalized service and flexibility of a boutique hotel, and the distinct style and history of a heritage building. Unlike traditional rentals, you can book for as few or as many nights as you need – no 90-day minimum stay or long-term lease required. Your stay also includes utilities, cable, WiFi, bi-weekly housekeeping, keyless entry for hassle-free arrivals, and friendly support to help make your time in Vancouver seamless and enjoyable.

Learn more about extended stays.

No, all stays include utilities, cable and WiFi. Stays longer than 30 nights are also tax exempt.