{"id":43,"date":"2026-03-26T16:51:14","date_gmt":"2026-03-26T16:51:14","guid":{"rendered":"https:\/\/kalidohoteldev.wpenginepowered.com\/block-house\/?page_id=43"},"modified":"2026-04-07T15:28:51","modified_gmt":"2026-04-07T15:28:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/kalidohotels.com\/block-house\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
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Frequently Asked Questions<\/h4>\n <\/div>\n \n
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About Block House & the Neighbourhood<\/h3>\n
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What is Block House?<\/h3>\n <\/div>\n
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Block House is a boutique aparthotel in downtown Vancouver, BC, offering stylish, fully furnished designer suites for short and long-term stays. The hotel is set in a newly restored heritage building at the edge of Gastown.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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Where is Block House located?<\/h3>\n <\/div>\n
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Block House is located at 221 Columbia Street in downtown Vancouver\u2019s charming Gastown neighbourhood, just moments from the city\u2019s top shopping, dining, and entertainment districts.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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Is Block House close to major Vancouver attractions?<\/h3>\n <\/div>\n
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Yes, Block House is located at the edge of the city\u2019s historic Gastown and Chinatown neighbourhoods, and within walking distance of Vancouver waterfront, BC Place, Rogers Arena, as well as many top-rated and award-winning restaurants, bars, galleries, and boutiques.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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How far is Block House from public transportation?<\/h3>\n <\/div>\n
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Block House is a 10 minute walk from Waterfront station, connecting to both the Canada Line and Expo Lines, plus Seabus to North Vancouver.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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How far is Block House from the airport?<\/h3>\n <\/div>\n
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Block House is 30-minutes by car or a 40-minute train ride from Vancouver International Airport (YVR) via the Canada Line.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n <\/div>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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Rooms & Amenities<\/h3>\n
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What types of apartments are available at Block House?<\/h3>\n <\/div>\n
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Block House offers a range of units, including rooms, studio apartments and loft-style apartments, each featuring stylish mid-century design, locally curated amenities, and more.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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What amenities does Block House offer?<\/h3>\n <\/div>\n
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Every apartment includes complimentary high-speed Wi-Fi, locally-sourced kitchen and bath amenities, contactless check-in, and shared on-site laundry. Our loft apartments include a fully-equipped kitchen with premium appliances, while studios feature a wet bar. Guests also enjoy access to a curated neighbourhood guide.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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What are the check-in and check-out times?<\/h3>\n <\/div>\n
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Block House check-in is 4pm and check out is 11am. We\u2019re happy to accommodate requests for early check-in or late check-out based on availability; additional fees apply.<\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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Does Block House offer contactless or self check-in?<\/h3>\n <\/div>\n
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Yes, Block House offers a fully contactless, digital check-in experience. Once your booking is confirmed, you\u2019ll receive a link to complete a quick security check and access to your personal digital guest portal, which includes everything you need for your stay: details about your suite, curated neighborhood guides, and direct messaging with our host team.<\/span><\/p>\n

Your digital key code becomes available 24 hours before check-in, allowing seamless access to your suite so you can come and go as you please \u2013 no physical key required! It\u2019s all designed to make your stay seamless and hassle-free.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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What do you mean by tech powered stay?<\/h3>\n <\/div>\n
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Once your booking is confirmed, we\u2019ll send you a link to complete a quick security check. After that, you\u2019ll get access to your personal digital guest portal. This portal includes everything you need for your stay: details about your suite, curated neighborhood guides, and a messaging feature to connect with our host team anytime.<\/p>\n

24 hours before check-in, your digital key code will appear in the portal, allowing you to access your suite at check-in time and come and go as you please \u2013 no keycards required.<\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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Is Block House pet-friendly?<\/h3>\n <\/div>\n
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Yes, Block House is a pet-friendly hotel. Pet-friendly stays can be added to our loft apartments for $50 per night plus applicable taxes. This can be confirmed when making your reservation online or by contacting us <\/span>block@kalidohotels.com<\/span><\/a> in advance of your arrival.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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What if I require assistance during my stay?<\/h3>\n <\/div>\n
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Our digital guest portal includes a detailed FAQ guide to your apartment and the neighbourhood, plus direct support with our host team through the chat feature. Whether you need help with your apartment or recommendations from a local \u2013 we\u2019re just a click away.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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Does Block House have parking onsite?<\/h3>\n <\/div>\n
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Yes, secure onsite self-parking is available at Block House for <\/span>$30 per night <\/span>plus applicable taxes. Parking can be added during booking or arranged by contacting us in advance of your arrival.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n <\/div>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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Policies<\/h3>\n
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House rules?<\/h3>\n <\/div>\n
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No smoking. No parties.<\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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Does Block House offer a best-rate guarantee when booking direct?<\/h3>\n <\/div>\n
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Yes, we offer a best-rate guarantee when you book directly on our website. If you find a lower rate elsewhere for the same apartment type and dates, contact us at block@househotels.com<\/a> and we\u2019ll be happy to review it.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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What is Block House\u2019s cancellation policy?<\/h3>\n <\/div>\n
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Most direct bookings come with a 48-hour cancellation policy, though terms may vary by rate plan. Cancellation windows do not apply to non-refundable rates.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n <\/div>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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Extended Stays<\/h3>\n
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Is Block House suitable for long-term stays in Vancouver?<\/h3>\n <\/div>\n
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Yes, Block House is ideal for long-term and extended stays, offering spacious loft-style apartments, on-site laundry, full kitchens, housekeeping, and flexible booking terms.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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Do you offer better rates for longer stays?<\/h3>\n <\/div>\n
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Yes! The longer you stay, the better the rate. Our best rates are available right here on our website, and discounts for extended stays are automatically applied based on your selected dates \u2013 no promo code needed.<\/p>\n

If you\u2019d rather chat with someone, feel free to reach out to us at block@kalidohotels.com<\/a> \u2013 we\u2019re here to help.<\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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Can you invoice my company or insurance provider directly?<\/h3>\n <\/div>\n
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Yes, Block House offers direct billing for corporate stays and insurance placements, making it easy for business travelers or guests seeking temporary accommodations as a result of an insurance claim.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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What are the benefits of booking Block House over a furnished rental apartment?<\/h3>\n <\/div>\n
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At Block House, you get a little bit of everything: the comfort of a fully furnished apartment, the personalized service and flexibility of a boutique hotel, and the distinct style and history of a heritage building. Unlike traditional rentals, you can book for as few or as many nights as you need\u2014no 90-day minimum stay or long-term lease required. Your stay also includes utilities, cable, WiFi, bi-weekly housekeeping, dedicated service, keyless entry for hassle-free arrivals, and friendly support to help make your time in Vancouver seamless and enjoyable.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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Do I need to pay utilities?<\/h3>\n <\/div>\n
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No, all stays include utilities, cable and WiFi. Stays longer than 30 nights are also tax exempt.<\/span><\/p>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n <\/div>\n <\/div>\n <\/div>\n <\/kalido-accordion>\n \n

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You\u2019ve got questions, we\u2019ve got answers. If you can\u2019t find what you\u2019re looking for below, you can also drop us a line at block@kalidohotels.com<\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-43","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Block House<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kalidohotels.com\/block-house\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Block House\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kalidohotels.com\/block-house\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Block House\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-07T15:28:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Block House","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kalidohotels.com\/block-house\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Block House","og_url":"https:\/\/kalidohotels.com\/block-house\/faq\/","og_site_name":"Block House","article_modified_time":"2026-04-07T15:28:51+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/kalidohotels.com\/block-house\/faq\/","url":"https:\/\/kalidohotels.com\/block-house\/faq\/","name":"FAQ - Block House","isPartOf":{"@id":"https:\/\/kalidohotels.com\/block-house\/#website"},"datePublished":"2026-03-26T16:51:14+00:00","dateModified":"2026-04-07T15:28:51+00:00","breadcrumb":{"@id":"https:\/\/kalidohotels.com\/block-house\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kalidohotels.com\/block-house\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/kalidohotels.com\/block-house\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/kalidohotels.com\/block-house\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/kalidohotels.com\/block-house\/#website","url":"https:\/\/kalidohotels.com\/block-house\/","name":"Block House","description":"Boutique stays with House Guest Perks. Book direct.","publisher":{"@id":"https:\/\/kalidohotels.com\/block-house\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kalidohotels.com\/block-house\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/kalidohotels.com\/block-house\/#organization","name":"Block House","url":"https:\/\/kalidohotels.com\/block-house\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/kalidohotels.com\/block-house\/#\/schema\/logo\/image\/","url":"https:\/\/kalidohotels.com\/block-house\/wp-content\/uploads\/sites\/4\/2026\/03\/cropped-BLOCKHOUSE_BIcon_Black_RGB.png","contentUrl":"https:\/\/kalidohotels.com\/block-house\/wp-content\/uploads\/sites\/4\/2026\/03\/cropped-BLOCKHOUSE_BIcon_Black_RGB.png","width":512,"height":512,"caption":"Block House"},"image":{"@id":"https:\/\/kalidohotels.com\/block-house\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/kalidohotels.com\/block-house\/wp-json\/wp\/v2\/pages\/43","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kalidohotels.com\/block-house\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kalidohotels.com\/block-house\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kalidohotels.com\/block-house\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kalidohotels.com\/block-house\/wp-json\/wp\/v2\/comments?post=43"}],"version-history":[{"count":0,"href":"https:\/\/kalidohotels.com\/block-house\/wp-json\/wp\/v2\/pages\/43\/revisions"}],"wp:attachment":[{"href":"https:\/\/kalidohotels.com\/block-house\/wp-json\/wp\/v2\/media?parent=43"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}