{"id":105,"date":"2026-03-27T17:58:36","date_gmt":"2026-03-27T17:58:36","guid":{"rendered":"https:\/\/kalidohoteldev.wpenginepowered.com\/block-house\/?page_id=105"},"modified":"2026-08-18T15:57:19","modified_gmt":"2026-08-18T15:57:19","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/kalidohotels.com\/block-house\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Privacy Policy&nbsp;<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Last Updated: March 2025<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Introduction<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Kalido Hospitality Group, Smithe House, Keefer House and their affiliates (\u201c<strong>we<\/strong>,\u201d \u201c<strong>us<\/strong>,\u201d or \u201c<strong>our<\/strong>\u201d) respect your privacy. This policy explains how we collect, use, and protect your personal information when you:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visit our websites (<a href=\"https:\/\/kalidohospitality.com\/\">https:\/\/kalidohospitality.com<\/a>,&nbsp;<a href=\"https:\/\/kalidohotels.com\/smithe-house\/\">Smithe House<\/a>,&nbsp;<a href=\"https:\/\/kalidohotels.com\/keefer-house\/\">Keefer House<\/a>, <a href=\"https:\/\/kalidohotels.com\/block-house\/\">Block House<\/a>);<\/li>\n\n\n\n<li>Book stays, lease properties, or use our services;<\/li>\n\n\n\n<li>Interact with us electronically or in person.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">By using our services, you consent to this policy.&nbsp;<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Personal Information We Collect<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Identifiers:<\/strong>&nbsp;Name, email, phone, IP address, government IDs (e.g., passport for bookings).<\/li>\n\n\n\n<li><strong>Financial Data:<\/strong>&nbsp;Payment details, credit reports (for leases).<\/li>\n\n\n\n<li><strong>Commercial Data:<\/strong>&nbsp;Booking history, preferences.<\/li>\n\n\n\n<li><strong>Technical Data:<\/strong>&nbsp;Cookies, device info (see&nbsp;<strong>Section 8<\/strong>).<\/li>\n\n\n\n<li><strong>Sensitive Data:<\/strong>&nbsp;Biometrics (e.g., facial recognition for property access)&nbsp;<em>only with explicit consent<\/em>.<\/li>\n\n\n\n<li><strong>Automated Decisions:<\/strong>&nbsp;We may use algorithms for fraud detection or dynamic pricing. You may contest decisions by contacting us.<\/li>\n<\/ul>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>How We Use Your Information<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Purpose<\/strong><\/td><td><strong>Legal Basis<\/strong><\/td><\/tr><tr><td>Fulfill bookings\/leases<\/td><td>Contractual necessity<\/td><\/tr><tr><td>Process payments<\/td><td>Legal obligation<\/td><\/tr><tr><td>Personalize services<\/td><td>Legitimate interest<\/td><\/tr><tr><td>Marketing (ex. newsletters)<\/td><td>Consent (opt-in)<\/td><\/tr><tr><td>Comply with laws (ex. tax)<\/td><td>Legal obligation<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Sharing Your Information<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We may share data with:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Service Providers:<\/strong>&nbsp;Payment processors, IT vendors (under strict contracts).<\/li>\n\n\n\n<li><strong>Authorities:<\/strong>&nbsp;If required by law (e.g., court orders).<\/li>\n\n\n\n<li><strong>Business Transfers:<\/strong>&nbsp;In mergers\/acquisitions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell your data.&nbsp;<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li><strong>International Transfers<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Data may be transferred outside Canada\/EU (e.g., to US cloud providers). We use safeguards like:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standard Contractual Clauses<\/strong>&nbsp;(EU);<\/li>\n\n\n\n<li><strong>Vendor compliance assessments.<\/strong><\/li>\n<\/ul>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li><strong>Your Rights<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Right<\/strong><\/td><td><strong>How to Exercise<\/strong><\/td><\/tr><tr><td>Access\/Correct Data<\/td><td>Email&nbsp;<a href=\"mailto:block@kalidohotels.com\">block@kalidohotels.com<\/a><\/td><\/tr><tr><td>Delete Data<\/td><td>Submit request to&nbsp;<a href=\"mailto:block@kalidohotels.com\">block@kalidohotels.com<\/a><\/td><\/tr><tr><td>Port Data<\/td><td>Request in machine-readable format (ex. CSV)<\/td><\/tr><tr><td>Opt Out of Marketing<\/td><td>Click \u2018unsubscribe\u2019 or email us<\/td><\/tr><tr><td>Withdraw Consent<\/td><td>Contact us (may limit services)<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>California Residents:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Right to opt out of \u201csales\u201d (though we do not sell data). Submit requests&nbsp;<a href=\"mailto:hello@kalidohospitality.com\">here<\/a>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EU\/UK Residents:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lodge complaints with your&nbsp;<a href=\"https:\/\/edpb.europa.eu\/\">supervisory authority<\/a>.<\/li>\n<\/ul>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li><br><strong>Data Security &amp; Breach Notification<\/strong><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We use&nbsp;<strong>encryption<\/strong>,&nbsp;<strong>access controls<\/strong>, and regular audits.<\/li>\n\n\n\n<li>In case of a breach risking your rights, we\u2019ll notify you and authorities&nbsp;<strong>within 72 hours<\/strong>.<\/li>\n<\/ul>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li><br><strong>Cookies &amp; Tracking<\/strong><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Essential Cookies:<\/strong>&nbsp;Required for site functionality (no consent needed).<\/li>\n\n\n\n<li><strong>Analytics\/Marketing Cookies:<\/strong>&nbsp;Enabled only with&nbsp;<strong>opt-in consent&nbsp;<\/strong>via our cookie banner.<\/li>\n<\/ul>\n\n\n\n<ol start=\"9\" class=\"wp-block-list\">\n<li><br><strong>Children\u2019s Privacy<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We do not knowingly collect data from&nbsp;<strong>children under 13<\/strong>&nbsp;without parental consent. Contact us to review\/delete such data.<\/p>\n\n\n\n<ol start=\"10\" class=\"wp-block-list\">\n<li><br><strong>Retention &amp; Deletion<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We retain data only as long as necessary:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Bookings:<\/strong>&nbsp;7 years (tax compliance);<\/li>\n\n\n\n<li><strong>Marketing consents:<\/strong>&nbsp;Until withdrawn;<\/li>\n\n\n\n<li><strong>Biometrics:<\/strong>&nbsp;Deleted within 30 days of checkout\/employment end.<\/li>\n<\/ul>\n\n\n\n<ol start=\"11\" class=\"wp-block-list\">\n<li><br><strong>Contact Us<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">For privacy requests or questions:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong>&nbsp;<a href=\"mailto:hello@kalidohospitality.com\">hello@kalidohospitality.com<\/a><\/li>\n\n\n\n<li><strong>Mail:<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Chief Privacy Officer<br>Kalido Hospitality Group<br>195 Alexander St., 5<sup>th<\/sup>&nbsp;Floor<br>Vancouver, BC<br>V6A 1B8<\/p>\n\n\n\n<ol start=\"12\" class=\"wp-block-list\">\n<li><br><strong>Changes to This Policy<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Updates will be posted here with a new \u201cLast Updated\u201d date. Material changes will be notified via email or website banners.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br><strong>Appendix: Jurisdiction-Specific Disclosures<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Quebec (Law 25)&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Right to request&nbsp;<strong>confidentiality of genetic\/biodata.<\/strong><\/li>\n\n\n\n<li><strong>Automated decision-making disclosures<\/strong>&nbsp;available on request.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>California (CCPA\/CPRA)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Do Not Sell\/Share My Info:<\/strong>&nbsp;<a href=\"mailto:hello@kalidohospitality.com\">Submit Request<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EU (GDPR)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data Protection Officer (DPO):&nbsp;<a href=\"mailto:hello@kalidohospitality.com\">Contact<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy&nbsp; Last Updated: March 2025 Kalido Hospitality Group, Smithe House, Keefer House and their affiliates (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) respect your privacy. This policy explains how we collect, use, and protect your personal information when you:&nbsp; By using our services, you consent to this policy.&nbsp; We may collect:&nbsp; Purpose Legal Basis Fulfill bookings\/leases Contractual [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-105","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy | Block House<\/title>\n<meta name=\"description\" content=\"Discover how Kalido Hospitality collects, uses, and protects your data, including rights, cookies, security, transfers, and jurisdictional disclosures.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kalidohotels.com\/block-house\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"website\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy | Block House\" \/>\n<meta property=\"og:description\" content=\"Discover how Kalido Hospitality collects, uses, and protects your data, including rights, cookies, security, transfers, and jurisdictional disclosures.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kalidohotels.com\/block-house\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Block House\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kalidohotels.com\/block-house\/wp-content\/uploads\/sites\/4\/2026\/03\/contaless-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"1536\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kalidohotels.com\/block-house\/privacy-policy\/\",\"url\":\"https:\/\/kalidohotels.com\/block-house\/privacy-policy\/\",\"name\":\"Privacy Policy | Block House\",\"isPartOf\":{\"@id\":\"https:\/\/kalidohotels.com\/block-house\/#website\"},\"datePublished\":\"2026-03-27T17:58:36+00:00\",\"dateModified\":\"2026-08-18T15:57:19+00:00\",\"description\":\"Discover how Kalido Hospitality collects, uses, and protects your data, including rights, cookies, security, transfers, and jurisdictional disclosures.\",\"breadcrumb\":{\"@id\":\"https:\/\/kalidohotels.com\/block-house\/privacy-policy\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/kalidohotels.com\/block-house\/privacy-policy\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/kalidohotels.com\/block-house\/privacy-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/kalidohotels.com\/block-house\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Privacy Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/kalidohotels.com\/block-house\/#website\",\"url\":\"https:\/\/kalidohotels.com\/block-house\/\",\"name\":\"Block House\",\"description\":\"Boutique stays with House Guest Perks. 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